Helzberg Diamonds in Clarksburg, MD Closed now

Reviews about Helzberg Diamonds

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  March 16, 2019, by Tiffany
  I made my purchase at the Clarksburg Outlet mall in Maryland. The sales associate, Virginia, was EXTREMELY helpful, courteous, pleasant, and amazing in every way. The manager, however, had the WORST customer service and attitude I have ever encountered. While Virginia was helping me, she told Virginia in front of me that she had to hurry up and restock the floor. I said that I had just purchased the diamond bracelet and her attitude seemed as if she didn't appreciate my business. She said she did appreciate my business but "I have a store to run" in a very hostile manner. I said I would return my bracelet, and she said "you are helping Virginia, not me, I don't care if you return it." It was an awful experience and I will never return there again.